1911 W Broadway Rd
Mesa AZ 85202
Broadway/Dobson
(480) 284-5728 (Voice)
(480) 420-3865 (Text only)
All Grooms completed within 3-4 hours!
1911 W Broadway Rd
Mesa AZ 85202
Broadway/Dobson
(480) 284-5728 (Voice)
(480) 420-3865 (Text only)
All Grooms completed within 3-4 hours!
We Reserve The Right To Refuse Service To Any Person that enters our salon that is rude, has unrealistic expectations about their matted dog, or demands their dog to be groomed faster than the usual 2-3 hour time frame. If you same-day cancel (or you need to re-schedule on the day of your appt) we wont book any future Fri-Sun appts with you. You will only be allowed to book appts Tuesday-Thursday. If you no call/show any appt or same-day cancel twice, we will not book any further appts with you.
To see the list of the soonest available appointments, text "availability" to (480) 420-3865. This number is available 24/7. Respond with the date/time you want. If you are a new customer, please also text your name, dog's name(s), and dog breed(s). If you are using this feature after normal business hours, you will have to wait for confirmation during normal business hours. Although we are closed on Mondays, we will confirm appts throughout the day. You can also send text messages to this number.
Once you book an appointment with LSDG, you will be enrolled into our automated text reminder system from our (833) 239-6606 text only number. This number does NOT accept phone calls. If you decide to "opt out" from receiving automated text reminders, we will NOT book any further appointments with you. Communication with our customers is essential to minimize cancelations. Customers receive 3 confirmation texts from us: when you book the appointment, exactly 24 hours notice, and exactly 2 hours notice.
We have a large volume of appointment requests on Friday, Saturday, and Sunday. LSDG considers Fri-Sun to be premium appt times. We reserve the right to hold these premium appts for customers that tip their groomers. Our groomers do a very good job and deserve to be tipped for working premium hours to accommodate those of you who work during the week. A 15% gratuity charge will be added to all Fri-Sun appts. Dog owners with 2 or more dogs will have 15% added to their bill.
We do NOT brush-out matted dogs. It's painful and inhumane. We use a #7 (1/8") and #10 (1/16) blade to cut under the mats. If a surgical blade is needed, we will decline the groom. That needs to be done at a vets office. Mat removal also requires extra time. We reserve the right to re-schedule the groom to accommodate the extra time needed. No matted dog appts after 3pm.
For Sanitary reasons the anal gland must be expressed before doing nail trims. Anal glands are expressed in one of our bath tubs. Therefore, all customers MUST purchase a bath package for all nail trims, anal-gland expressions, and haircuts. No dogs are allowed on our grooming tables without being washed first........ NO Exceptions!
Olivia has over 8 years of professional experience as a bather and groomer. Olivia was certified for grooming at the PetSmart Grooming Academy in 2015 and has been the co-owner of Looking Sharp Dog Grooming since January 2019 with her husband Michael..
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